Form Center

Customer Service Feedback Form

2. Customer Feedback Form
   The Tax Commissioner is always looking for ideas and suggestions to improve the office.

   The Tax Commissioner is always looking for ideas and suggestions to improve the office.

4. Please rate our service.*
   -- Select One --N/A - Not ApplicableA - ExcellentB - Very GoodC - SatisfactoryD - Needs ImprovementE - Unacceptable

6. Please rate our handling of your questions or payments.*
   -- Select One --N/A - Not ApplicableA - ExcellentB - Very GoodC - SatisfactoryD - Needs ImprovementE - Unacceptable

8. Please rate our staff on giving accurate information.*
   -- Select One --N/A - Not ApplicableA - ExcellentB - Very GoodC - SatisfactoryD - Needs ImprovementE - Unacceptable

10. Please rate our consultative approach in giving accurate and complete information.*
    -- Select One --N/A - Not ApplicableA - ExcellentB - Very GoodC - SatisfactoryD - Needs ImprovementE - Unacceptable

12. Please rate our staff's level of knowledge.*
    -- Select One --N/A - Not ApplicableA - ExcellentB - Very GoodC - SatisfactoryD - Needs ImprovementE - Unacceptable

14. Please rate how promptly calls were answered.*
    -- Select One --N/A - Not ApplicableA - ExcellentB - Very GoodC - SatisfactoryD - Needs ImprovementE - Unacceptable

16. Please rate how our call center agents asked appropriate and consultative questions to provide better service.*
    -- Select One --N/A - Not ApplicableA - ExcellentB - Very GoodC - SatisfactoryD - Needs ImprovementE - Unacceptable

18. Please rate how a call was returned promptly after a message was left.*
    -- Select One --N/A - Not ApplicableA - ExcellentB - Very GoodC - SatisfactoryD - Needs ImprovementE - Unacceptable

20. Please rate if our management was available.*
    -- Select One --N/A - Not ApplicableA - ExcellentB - Very GoodC - SatisfactoryD - Needs ImprovementE - Unacceptable

22. Please rate our office hours.*
    -- Select One --N/A - Not ApplicableA - ExcellentB - Very GoodC - SatisfactoryD - Needs ImprovementE - Unacceptable

24. Please note any comments or observations.*

26. Contact Information
    We would appreciate you providing your contact information, but it is not required. This information will be kept in the strictest confidence and will not be shared with any outside parties.

    We would appreciate you providing your contact information, but it is not required. This information will be kept in the strictest confidence and will not be shared with any outside parties.

28. Staff Member's Name

29. Date of Visit
    Date of Visit

31. Purpose of Visit or Call

33. Your Name

35. Your Phone Number

36. Your Email Address

38. May we contact you about your comments?

    1. Yes

    1. No

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40. 1. Receive an email copy of this form.
41. Email address

    This field is not part of the form submission.

42. Submit

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