Do I need to schedule an appointment to personally speak to my investigator?
Yes, each investigator typically receives between 15 and 20 cases per month. Every case is important to us; however, this creates a situation where the investigator working your case will be working on other cases simultaneously. Bear in mind that every investigation requires interviews with witnesses, searches for suspects, searches through various databases like our pawn shop programs, and other field work.

Investigators spend a great deal of time outside the office. This means calling for an appointment will be the most efficient manner to see the investigator who is assigned to your case in person. Also, please don't be discouraged if you receive his voice mail when you call; again, he is most likely in the field and will return your call as soon as possible.

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1. Do I need to schedule an appointment to personally speak to my investigator?
2. What actions are automatically taken regarding my case that I might not be aware of?