Emergency Rental Assistance

NOTICE: The Hall County Emergency Rental Assistance Program (ERAP) application portal will close in May. 
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Equal housing opportunity

Data related to the Emergency Rental Assistance Program.

Application Instructions

Click here for instructions on applications for landlords.

Click here for instructions on applications for tenants.

Who's eligible?

Households in Hall County who have individuals qualified for unemployment benefits, incurred significant costs, or experienced other financial hardship due to the COVID-19 pandemic are highly encouraged to apply.  The program began accepting applications April 6, 2021.  For questions, call 855-718-4630. This project is being supported, in whole or in part, by federal award number ERA-0251 awarded to Hall County, GA by the U.S. Department of the Treasury.

Eligible households in order of priority include:

  • Households under 50% Area Median Income (AMI)*
  • Household under 80% AMI* where a member has been unemployed for 90 days +
  • Households under 80% AMI*
  • *AMI information can be found here.

Please note: Hall County launched ERAP 2.0 in the Fall of 2021. Program guidelines for prioritization are as follows:

Priority 1: Household at 50% AMI, and, households with a member qualified for unemployment during/for 90 days

Priority 2: Households at 80% AMI

What documents, information, etc. do I need to have?

If you plan to apply, please gather the following materials:


Provide one acceptable form of identification which includes:

  1. United States Employment Authorization Card
  2. United States Certificate of Naturalization
  3. Learner’s Driving Permit with Photo
  4. Non-Drivers Identification Card
  5. Current Driver’s License
  6. Passport
  7. United States Permanent Resident Card

Income verification

Provide one or more of the following:

  1. Letter from employer reflecting a decrease in income
  2. Unemployment award letter
  3. Pay stubs for the past 60 days
  4. Form 1040/1040A
  5. W-2
  6. Bank Statement reflecting a reduction in salary

Rental assistance information

  1. Copy of lease
  2. Notice of past due rent
  3. Eviction notice


Landlords must provide a signed W-9 form in addition to verifying contact information. If the tenant is unable to supply, the landlord must supply a copy of the lease and any past due or eviction notices.


Hall County ERAP Guidelines | Hall County ERAP Guidelines (Spanish)

Hall County ERAP Policies  | Hall County ERAP Policies (Spanish)

Hall County ERAP Procedures | Hall County ERAP Procedures (Spanish)

ERAP 2.0 Grant Agreement

Certification of Disbursement

ERAP Application - With attestations

ERAP Certifications and Grant Agreement | ERAP Certifications and Grant Agreement (Spanish)

FAQ | FAQ (Spanish)

Recertification of Income and Eligibility

Self Certification of Landlord-Tenant Relationship | Self Certification of Landlord-Tenant Relationship (Spanish)

Self Certification of No Income | Self Certification of No Income (Spanish)

Self Certification of Rental Occupants

Self Certification of Risk of Homelessness or Housing Instability | Self Certification of Risk of Homelessness or Housing Instability (Spanish)

Self Certification of Unemployment or Decreased Income and/or Increased Expenses | Self Certification of Unemployment of Decreased Income and/or Increased Expenses (Spanish)

Written Attestation of Income | Written Attestation of Income (Spanish)

Community Partners

In need of further assistance? Contact one of our community partners:

Cieloa Abiertos

Cielos Abiertos

Passion Global

Passion Global

Gainesville Housing Authority

Gainsville Housing

United Way of Hall County

United Way

Georgia Legal Services Program

Georgia Legal Service


Any person or entity (including its employees and affiliates) that enters into an agreement with the Hall County ERAP that witnesses, discovers evidence of, receives a report from another source, or has other reasonable basis to suspect that fraud, misuse of funds or embezzlement has occurred must immediately make a report through the following channels: 

  • Van Stephens, vstephens@hallcounty.org or call 770-535-8288 
  • The Treasury Office of Inspector General hotline at 800-359-3898 

An individual filing a complaint may request the complaint to be handled confidentially if they believe disclosing their identity may create a hardship or place them in danger. If confidentiality is elected, it is suggested but not required to provide as much contact information as they are comfortable if additional details are needed. Filing an anonymous complaint may limit the ability of conducting a complete investigation.

Mortgage Assistance

The U.S. Treasury Department allocated funding to states and territories through the American Rescue Plan Act of 2021. The Homeowner Assistance Fund (HAF) was established to mitigate financial hardships associated with the coronavirus pandemic by providing funds for the purpose of preventing homeowner mortgage delinquencies, defaults, foreclosures, loss of utilities, and displacements of homeowners experiencing financial hardships after January 21, 2020.  Georgia Department of Community Affairs is administering the Home Mortgage Assistance. Georgia’s allocation was $354M. Those wanting to apply for the mortgage assistance program need to sign up on the form on the DCA website at: 


Additionally, mortgage assistance has been made available through the Georgia Department of Community Affairs: