Emergency Rental Assistance

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Equal housing opportunity

Who's eligible?

Households in Hall County who have individuals qualified for unemployment benefits, incurred significant costs, or experienced other financial hardship due to the COVID-19 pandemic are highly encouraged to apply.  The program will begin accepting applications April 6, 2021.  For questions, call 855-718-4630.

Eligible households in order of priority include:

  • Households under 50% Area Median Income (AMI)*
  • Household under 80% AMI* where a member has been unemployed for 90 days +
  • Households under 80% AMI*
  • *AMI information can be found here.

What documents, information, etc. do I need to have?

If you plan to apply, please gather the following materials:


Provide one acceptable form of identification which includes:

  1. United States Employment Authorization Card
  2. United States Certificate of Naturalization
  3. Learner’s Driving Permit with Photo
  4. Non-Drivers Identification Card
  5. Current Driver’s License
  6. Passport
  7. United States Permanent Resident Card

Income verification

Provide one or more of the following:

  1. Letter from employer reflecting a decrease in income
  2. Unemployment award letter
  3. Pay stubs for the past 60 days
  4. Form 1040/1040A
  5. W-2
  6. Bank Statement reflecting a reduction in salary

Rental assistance information

  1. Copy of lease
  2. Notice of past due rent
  3. Eviction notice


Landlords must provide a signed W-9 form in addition to verifying contact information. If the tenant is unable to supply, the landlord must supply a copy of the lease and any past due or eviction notices.


Hall County ERAP Guidelines

Hall County ERAP Policies 

Hall County ERAP Procedures

ERAP Application - With attestations

ERAP Certifications and Grant Agreement

ERAP Certifications and Grant Agreement (Spanish version)


FAQ (Spanish version)

Self Certification of Landlord-Tenant Relationship

Self Certification of Landlord-Tenant Relationship (Spanish version)

Self Certification of No Income

Self Certification of No Income (Spanish version)

Self Certification of Risk of Homelessness or Housing Instability

Self Certification of Risk of Homelessness or Housing Instability (Spanish version)

Self Certification of Unemployment or Decreased Income and/or Increased Expenses

Self Certification of Unemployment of Decreased Income and/or Increased Expenses (Spanish version)

Written Attestation of Income

Written Attestation of Income (Spanish version)

Community Partners

In need of further assistance? Contact one of our community partners:

Cieloa Abiertos

Cielos Abiertos

Family Promise

Family Promise

Gainesville Housing Authority

Gainsville Housing

Georgia Legal Services Program

Georgia Legal Service

Passion Global

Passion Global

United Way of Hall County

United Way


Any person or entity (including its employees and affiliates) that enters into an agreement with the Hall County ERAP that witnesses, discovers evidence of, receives a report from another source, or has other reasonable basis to suspect that fraud, misuse of funds or embezzlement has occurred must immediately make a report through the following channels: 

  • Van Stephens, vstephens@hallcounty.org or call 770-535-8288 
  • The Treasury Office of Inspector General hotline at 800-359-3898 

An individual filing a complaint may request the complaint to be handled confidentially if they believe disclosing their identity may create a hardship or place them in danger. If confidentiality is elected, it is suggested but not required to provide as much contact information as they are comfortable if additional details are needed. Filing an anonymous complaint may limit the ability of conducting a complete investigation.