The Administrative Bureau, under the command of Major Kevin Head, is comprised of the Court Services, Jail, and Records divisions, as well as the Office of Professional Standards and other sections that support the daily operations of the Sheriff's Office.
Major Head returns to the Sheriff's Office in 2013 after taking a position to serve as Deputy Chief of Hall County Probation Services in May of 2012. Major Head graduated from North Georgia College with a bachelor's degree in Criminal Justice and began his law enforcement career in 1987 as a patrol officer with the Sheriff's Office. During his time with the department, he also served as a criminal investigator, sergeant of the Crimes against Children Unit, lieutenant over the Crimes against Persons Unit, Assistant Commander of Criminal Investigations and the supervisor of the Safe Streets Task Force.
The bureau is comprised of the following units:
Court Services
Internal Affairs
Jail
Office of Professional Standards
Records
Sex Offender Registry
Sex Offender Locator

The internal affairs office is responsible for investigating allegations of officer misconduct and conducting pre-employment screening and background investigations.
The Hall County Sheriff's Office takes complaints of officer misconduct very seriously. If you have a concern or question regarding officer conduct or departmental policy or procedure, please contact this office. The agency's annual statistical summary based upon records of internal affairs investigations is made available to the public by calling the Office of Internal Affairs.
770.718.5728
Email

The Office of Professional Standards is directed by Lieutenant Tammy Crawford. The Hall County Sheriff's Office has met the requirements of a highly regarded and broadly recognized body of law enforcement standards. The department received State Certification in July, 2003 through the Georgia Association of Chiefs of Police. In March, 2005 the department was awarded International Law Enforcement Accreditation through the Commission on Accreditation for Law Enforcement Agencies. State Certification and International Accreditation acknowledges the implementation of policies and procedures that are conceptually sound, operationally effective and represents the satisfactory completion of a process of thorough, agency wide self-evaluation, concluded by an exacting outside review by a team of independent assessors. Certification/Accreditation provides a method for members of our community to gauge our organization's professionalism using internationally and state recognized standards.
One of the most significant benefits of the Certification/Accreditation is the reduction of the number of lawsuits and the reduced severity of civil litigation. It also represents the Hall County Sheriff's Office acceptance of the obligation to continue the quest for professional excellence. Accreditation/Certification is awarded for a period of three (3) years and requires a continuing commitment from the accredited agency. Additionally, The Office of Professional Standards is responsible for the Department's Written Directive System. For more information on the Certification/Accreditation process, contact Georgia Chiefs of Police www.gachiefs.com and the Commission on Accreditation for Law Enforcement Agencies, Inc., www.calea.org.
Lieutenant Tammy Crawford
770.297.5530
Email

The records unit, supervised by Lieutenant Stephanie Gilbert, is the central storage location for all incident and accident reports generated by the Sheriff's Office and is responsible for collecting, securing, storing, duplicating, distributing and disseminating records and reports to members of the public, courts, insurance companies, and other divisions, sections and units of the Sheriff's Office.
Additionally, the division is responsible for expungement orders, maintaining a current database of all registered sex offenders in Hall County, conducting pre-employment criminal background checks for government agencies, businesses, and individuals, and also maintaining / validating all temporary protective orders.
Click here for Open Records Requests
Note: this office is not open on County holidays and furlough days.
Records Unit Supervisor
Lieutenant Stephanie Gilbert
770.531.6877
Email

Major Kevin Head
770.531.6885
Email
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610 Main Street SW
Gainesville, GA
30501-4420
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