The Administrative Services Division, under the command of Major Terry Conner, is tasked with providing essential support functions that contribute to the daily operations of the Sheriff's Office.

The internal affairs office, under the direction of Lieutenant Robin Kemp, is responsible for investigating allegations of officer misconduct and conducting pre-employment screening and background investigations.

The Hall County Sheriff's Office takes complaints of officer misconduct very seriously. If you have a concern or question regarding officer conduct or departmental policy or procedure, please contact this office. The agency's annual statistical summary based upon records of internal affairs investigations is made available to the public by calling the Office of Internal Affairs.

 770.718.5728
 Email

The Victim / Witness Advocacy Program, under the direction of Jim "Bimbo" Brewer, provides services to crime and accident victims and their families, as well as witnesses or other parties involved in major incidents. A Victim Services Advocate will work with the victim(s) and their families to provide or assist in providing the following:

• Crisis Counseling: In-person crisis intervention, at the scene, immediately following the incident and continued support and counseling throughout the crisis.
• Therapy: A Representative will make arrangements for professional therapy, or mental health evaluations for victims when needed.
• Shelter/Safe House: Arrange temporary housing and support services to victims and/or families.
• Information Referral in Person (on scene): Refers to in person contact with victims during which time services and available support is identified.
• Criminal Justice Support: Support, assistance and advocacy during trial and post sentencing.
• Financial Assistance: Refers to cash outlay for food, transportation, clothing and housing.
• Legal Advocacy: Assist victims with the process of filing for Temporary Protective Order and other legal processes.
• Assistance in Filing Claims: Making victim aware of and helping to file various claims.
• Personal Advocacy: Accompany victims and families during immediate and extended hospital care.
• Telephone Contact/Jail Calls: Telephone contact with victims notifying them of the status of their case and contacts with Victims notifying them of the release of suspects associated with their case.

When an incident occurs which requires a Victim Services Representative the on-call advocate is notified and immediately responds to the scene of the incident or the hospital if the victim has been transported.

Victim / witness assistance information is available 24 hours a day by calling 770-297-3528.

The Office of Professional Standards is directed by Lieutenant Tammy Crawford. The Hall County Sheriff's Office has met the requirements of a highly regarded and broadly recognized body of law enforcement standards. The department received State Certification in July, 2003 through the Georgia Association of Chiefs of Police. In March, 2005 the department was awarded International Law Enforcement Accreditation through the Commission on Accreditation for Law Enforcement Agencies. State Certification and International Accreditation acknowledges the implementation of policies and procedures that are conceptually sound, operationally effective and represents the satisfactory completion of a process of thorough, agency wide self-evaluation, concluded by an exacting outside review by a team of independent assessors. Certification/Accreditation provides a method for members of our community to gauge our organization's professionalism using internationally and state recognized standards.

One of the most significant benefits of the Certification/Accreditation is the reduction of the number of lawsuits and the reduced severity of civil litigation. It also represents the Hall County Sheriff's Office acceptance of the obligation to continue the quest for professional excellence. Accreditation/Certification is awarded for a period of three (3) years and requires a continuing commitment from the accredited agency. Additionally, The Office of Professional Standards is responsible for the Department's Written Directive System. For more information on the Certification/Accreditation process, contact Georgia Chiefs of Police www.gachiefs.com and the Commission on Accreditation for Law Enforcement Agencies, Inc., www.calea.org.

The records unit, supervised by Lieutenant Stephanie Gilbert, is the central storage location for all incident and accident reports generated by the Sheriff's Office and is responsible for collecting, securing, storing, duplicating, distributing and disseminating records and reports to members of the public, courts, insurance companies, and other divisions, sections and units of the Sheriff's Office.

Additionally, the division is responsible for expungement orders, maintaining a current database of all registered sex offenders in Hall County, conducting pre-employment criminal background checks for government agencies, businesses, and individuals, and also maintaining / validating all temporary protective orders.

   Click here for Open Records Requests

Note: this office is not open on County holidays and furlough days.

The Hall County Sheriff's reserve program, directed by Captain Harry Chapman, was initiated to take advantage of an existing pool of retired law enforcement officers and officers who had moved on to careers in the private sector, but who also still possess a strong desire to continue serving while maintaining their law enforcement training and certifications.

This program is based strictly upon volunteerism, and the only associated cost is that of issuing each officer his or her basic equipment. These experienced men and women volunteer their time to work on major events such as parades, sporting events, and other functions requiring a large law enforcement presence, thus allowing full time officers to continue their regular duties, while saving the taxpayers of Hall County all salary expenses. In addition, much of the marine patrol activities on Lake Lanier are handled by these reserve Deputies.



These officers have performed duties in various divisions of the Sheriff's office and have saved the taxpayers tens of thousands of dollars in salaries and overtime, and the experience that they bring to the department is invaluable.

Administrative Services
Terry Conner Major  770.531.6885  Email	610 Main Street SW Gainesville, GA 30501-4420 Driving Map