9-1-1 / Central Communications Information

The Hall County 9-1-1 Communications Officers, Office Staff, and Director Marty Nix would like to welcome you to our web site.

If there is other information you would like to see included on our site, please drop us a note to let us know. Simply click on the link on this page to e-mail us your comments.

• When you or someone else is injured or medical attention is needed!
  
• To report a traffic accident!
  
• If you see a fire or smell smoke!
  
• If you see a theft of any kind!
  
• If you see a crime being committed!
  
• If a child is lost or being abused!
  
• If there is domestic abuse!
  
• If you see a downed power line or if there is a line on fire!

• Never call 9-1-1 as a joke!
  
• For information, such as road conditions or weather conditions! For assistance, call 211.
  
• When your power is out, call your power company!
  
• When your cable is out! For assistance, call Charter Communications at 800-955-7766 or Comcast at 800-266-2278.
  
• For directory assistance!! Call 4-1-1!!
  
• To report when your telephone is out, call your phone company!
• To report a loud party, or a pet related problem! For assistance, call the 9-1-1 non-emergency phone number at 770-536-8812.
  
• To request legal advise!
  

• Instruct your children how to use 9-1-1.
• Make sure your children know their address and phone number.
• Make sure your house number is visible at night from the street and is clearly posted.
• Make sure your address, phone number and directions to your residence are posted by the family phones.

• Know where you are and give the call taker a notable landmark, mile marker, cross street or intersection.
• Give an exact description of the emergency.
• Know your cell phone number.
• Give your name.

The Hall County Warning System is set up to test every morning at 09:00 hrs, using a Silent Test.

Every third (3rd) month, (February, May, August, November), on the third Wednesday at 10:00 hrs, the sirens will be tested using the "WAIL" alert tone.

These sound tests will be conducted provided there are no severe weather watches or warnings effecting Hall County and/or we are not actually experiencing any stormy weather in Hall County.

Other than the time the "WAIL" tests are conducted, the only time the sirens should be activated with sound is when an actual warning is issued.

Hall County 9-1-1 was established in 1979 through a proclamation by the Hall County Board of Commissioners to provide easy access to the Public Safety Agencies for the citizens of Hall County and to combine communications for these agencies.

The first radio transmission was made from this department on October 15, 1979 at 1600 hours.

The department was started with one console, two five line telephones, four full-time and one part-time employee.

We started with a centralized seven-digit number, 536-HELP, which at the time was referred to as the poor man's 9-1-1.

In 1983, a basic 9-1-1 system was installed along with two additional consoles. By this time the department had four separate 20-line telephones. We employed 13 full-time Communications Officers.

On September 11, 1990, the enhanced 9-1-1 system was brought on line. In October 1991 the Computerized Dispatch System (CAD) became operational.

We now have six radio positions and three call taker positions. There are now nine separate 60-button telephones in the Communications Center. The department has 50 full-time and 25 part-time Communications Officers.

Hall County 9-1-1 seeks to provide the most effective and professional emergency and non-emergency communications possible. We seek to provide rapid and convenient access to public safety for citizens of our community and those passing through without regard to age, race sex, creed, religion, national origin, physical or emotional impairment. We will seek to provide effective and professional communications for the agencies we serve and any agency requesting our assistance or services.

Contact Information
Marty Nix Central Communications Director  770.531.6765  770.531.3948  Email  Media Resource	P.O. Drawer 1435 Gainesville, GA 30503