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9-1-1 / Central Communications



 Watch a video about Hall County 9-1-1
 View a brochure about Hall County 9-1-1's history, mission and staff (PDF)

When to call 9-1-1
  • When you or someone else is injured or medical attention is needed.

  • To report a traffic accident.
  • If you see a fire or smell smoke.
  • If you see a crime being committed.
  • If a child is lost or being abused.
  • If there is domestic abuse.
  • If you see a downed power line or if there is a line on fire.
  • If there is a suspicious person in your neighborhood.


When NOT to call 9-1-1
  • It is against the law to call 9-1-1 as a joke.
  • For information such as road conditions or weather conditions, call 5-1-1. For Georgia Travel Information, call 5-1-1. For directory assistance, call 4-1-1.
  • When your power is out, call your power company. When your telephone is out, call your phone company. When your cable is out, call Charter Communications at 800-955-7766 or Comcast at 800-266-2278.
  • To report a loud party, or a pet related problem, call the 9-1-1 non-emergency phone number at 770-536-8812.
  • 9-1-1 does not give legal advice.


Helpful Hints
  • Instruct your children how to use 9-1-1, and make sure all members of your household know their address and phone number.
  • Make sure your house number is visible at night from the street and is clearly posted.
  • Make sure your address, phone number and directions to your residence are posted by the family phones.
Cell Phones and 9-1-1
  • Know where you are and give the call taker a notable landmark, mile marker, cross street or intersection.
  • Give an exact description of the emergency.
  • Know your cell phone number.


Weather Sirens

The Hall County Warning System is tested silently every morning at 9 a.m. At 10 a.m. on the third Wednesday of February, May, August, and November, the sirens will be tested using the "WAIL" alert tone. To avoid confusion, the sirens will not be tested if there is stormy weather or a severe weather watch or warning in Hall County. Other than the time the "WAIL" tests are conducted, the only time the sirens should be activated with sound is when an actual warning is issued.

 Weather siren location map (interactive)
  (Javascript and Firefox® or IE® 9 required)

 Weather siren location map (PDF)
  (For users of IE® 7 & 8)



Public Education

Hall County 9-1-1 personnel visit schools, churches, events and organizations to educate the public about the emergency response system. To schedule a visit from a 9-1-1 educator, please contact Gail Lane at 770-531-6765 or by e-mail.



9-1-1 / Central Communications Contact
Gail Lane
9-1-1 Director
 770.531.6765
 770.531.3948
 Email
 Media Resource
470 Crescent Drive
Gainesville, GA
30501-5079

Mailing Address:
P.O. Drawer 1435
Gainesville, GA
30503

Driving Map






Current Users: 43 


NOAA Forecasts
Weather.com (Gainesville)



 911 Services Brochure
 Open Record Procedures
 Open Record Request Form
 Business Premise Form
 Citizen Premise Form

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 Online Open Record Request

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Management Information Systems

Hall County Board of Commissioners
P.O. Drawer 1435
Gainesville, GA 30503
770-535-8288